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as you can tell from the topic, Alpine just isn't what it used to be. at my work, alpine is a top selling product because of the name and the quality in the product. however, over the past couple years, i have seen a serious decline in the quality of their products. for example, the first alpine bluetooth phone kit didn't work, plain and simple. it disconnected calls, wouldn't pair, sometimes wouldn't even show up under the source menu. so they re-released it, promising to be bigger and better, and it still absolutely sucks. phones refuse to stay paired to it, and we are replacing them at an alarming rate. the same goes with the RSE flip down screen they're making with the built in DVD player. we are swapping those things out left and right because they simply stop working. no display, faulty built in FM modulators, disc errors, and skipping discs are popping up left and right. i have installed probably 5 or 6 head units in the past year that had faulty cd player mechanisms out of the box. and finally, the new "iPod" head unit that doesn't even have a cd player in it is complete, 100 percent junk. the sound quality of all formats of media sucks, the direct-connect sirius and xm units sound like crap, and the USB connector they are praising that is located on the back is faulty and very, very slow. and i already mentioned a few months back about the PDX amplifiers. they randomly blow all the on-board fuses with no explanation whatsoever. swap them out, works fine for months, then you have to do it again. ridiculous, especially if you're installing in a luxury vehicle where the amp needs to be hidden. huge PITA if the fuses blow. i guess what i am getting at is that alpine in my opinion is no longer the best product in car audio. we are returning it at a faster rate than audiovox, jensen, pioneer, EVERYTHING. they need to get their act together, fire somebody, something, i dunno. i miss having a product with as solid a line as they used to offer. -UK Replies (26) trunkisloud on 11/4/2007 23:40:10 so what are you replacing the defective equipment with?/..more alpine or are customers getting a different brand.... cplkittle on 11/5/2007 00:11:28 Diamond went through the same thing in 2005 when they lost one of their component suppliers. They have rebounded, but I replaced literally 100 amps or more that summer and fall. Many of them were replaced more than once.. then they were backordered for a few months. I did notice that my Alpine CDA-9835 (2005 model) was kinda weak on the XM reception. I thought it was the TERK adapter at first, so I replaced it. Same problem. It works, but will cut out when I go under an overpass where most other XM units keep playing. They normally have a 15 second buffer. My wife has the Alpine 9820XM with the built in brain. I can go through the car wash in her car and most of the time I get a signal the whole time. Not in my car though. You can only ride on your name for a short period of time before the damage is done of poor quality. Like Mr. B said in the post about JL, there are alot of companies that carry the same product. For example: NESA flipdown 10.2" screen http://www.sunroofcentre.com.au/nesavision_mobile_theater.php Farenheit flipdown 10.2" screen http://www.dealtime.com/xPO-Farenheit-FARENHEIT-10-2-LCD-TV-DVD-PLAYER-FLIP-DOWN-TV-TUNER-Model-MD-1020CMN Power Acoustic flipdown 10.2" screen http://www.shopping.com/xGS-power_acoustik_pmd-102cmn Yep, they are all the same. Victor on 11/5/2007 06:47:20 wait more guys... u'll see this happen to many more companies out there.. its the chinese effect..... UKinstaller on 11/5/2007 08:41:29 the older alpine head units you mentioned like the 9820xm work much better than the crap today. i like that deck alot. i guess it's because i've installed several of them and haven't seen a single one come back. alpine needs to get it together!! all those years of having that quality image are quickly being tarnished. -UK cplkittle on 11/5/2007 10:11:49 The chineese effect: too much lead in the solder ttocs on 11/5/2007 12:51:32 too much lead in the solder is like sushi that is too raw. I have not had my hands on new products this year so I am dissappointed to hear this since I have been a diehard alpine fan for sime time. If I had to place the blame on someone for killing alpine, I would look at BBY. All they did was take BBY's same attitude since they started sellin them. My 9856 has worked flawlessly since I put it in last year so hopefully I got mine before the cut off. MrBrownstone on 11/5/2007 12:53:20 I don't know if I'd be ready to blame Alpine. Bluetooth is like an operating system....the devices that run it are more of a concern. I had a Plantronics Bluetooth device that just can't keep a friggin call. My phone is Samsung, and the phone is very decent otherwise. My 1st Bluetooth device, on my previous generation phone, was top notch. Heck, it was downright great. However, the phone, earpiece, or receiver may be part of a combination problem with these things. Noone I know is happy with all manufacturers they've experienced, and even my phone, after recharging, refuses to pair sometimes. I end up re 'installing' the device, etc. Of course, my phone is on 24hrs, 365; I haven't owned a home phone since the 1990s...and I go through a cell phone each 18 months. So, In summation, I think the whole bluetooth concept is spotty at best. Do you have any idea what Alpine is using under the hood to power the communication device? MrBrownstone on 11/5/2007 13:01:22 PS As someone that has owned an Alpine of pretty much every generation since 1988 (or so), the new models are so very complex that it would take $1800 in electronics from that generation just to equal the services provided by a $350 unit now. As far as 'the chinese' effect, Alpine has always been a 'foreign job'. What's happening is that your expectations are much higher now than they were 10 yrs ago. Heck, these things now have: Detachable Faceplates 3 to 13 band EQs parametric Q factor eq 7 different loudness patterns MP3 Capability Subwoofer level controls Multiple 6-12 disc changer capability Navigation DVD Satellite Digital Radio in my days, we had: Separate Bass, and Treble USFLAG SMILE UKinstaller on 11/5/2007 19:07:39 okay, well here's an example. i installed an alpine 151 tv tuner in a customers car the other day with the double din alpine W205, and the thing just straight stopped working. it locked up on a channel, still received, but you couldn't change it and both the wired and wireless remote controls for it did absolutely nothing. it was new out of the box. swapped it out, works fine. this was about two hours ago, hopefully it still works. i contacted alpine tech support about the bluetooth problem and he said he had no clue, just swap the brain. swapped it, bluetooth works fine now. this is in the same customers car by the way, so he's gonna be real happy once his W205 stops working in two weeks. the blackbird nav capabilities on the W205 are worthless. it locks up all the time, always loses it's bluetooth link to the phone, and often causes (of all things) the XM direct tuner to freeze up at random. not to mention the cradle of the first blackbird was flawed, if you push on the contacts from the actual cradle, even a little, the thing locked up. my expectations are definitely not too high, i expect a product to work out of the box with no problems at all. blame alpine for that, because that's how it used to be. sure the occasional messed up module is expected, but not like this. waaaaaway to frequent. -UK cplkittle on 11/5/2007 20:59:29 the lead reference was to the lead paint toy recalls from china.. maybe solder was a bad example GRIN MrBrownstone on 11/6/2007 14:15:56 the blackbird nav capabilities on the W205 are worthless. it locks up all the time, always loses it's bluetooth link to the phone, and often causes (of all things) the XM direct tuner to freeze up at random. not to mention the cradle of the first blackbird was flawed, if you push on the contacts from the actual cradle, even a little, the thing locked up. What part of Separate Bass & Treble does this deal with? SMILE ttocs on 11/6/2007 16:00:39 are we not suprised that as things get more complex, they get more difficult? I have always been a little afraid of the high end all the bells and whistle toys as there is more to go wrong. T-RAY on 11/10/2007 21:09:23 Owning an all alpine system, I have to go on the defensive! I don't have satellite radio, but my iPod works wondefully through my CDE-9881, have not had any problems with anything except my pdx-1.1000, it did blow the fuses as you mentioned (and I was pushing it extremely hard and sounded awesome by the way) but hasn't since! My pdx-4.100 has worked flawlessly! Cannot comment on the nav or dvd, tv tuner alpine systems but was looking to upgrade my HU to the IVA-D105! swez on 11/11/2007 03:37:50 I think the same way as Mr B on this matter. The more complex these systems become, the more things can and do go wrong. Chances are good that there are poor QC issues at the manufacturing level here. Soldering is one of the easiest processes to go out of control and cause lots of problems later. They may look good off the soldering line and work when assembled, (For a while) but if the solder was not done perfectly, it is often the first thing to fail later. Many companies are getting away from lead based solders. 60/40 alloys) They often use Tin/Silver and this alloy has a much higher melting point. If the soldering line is not well monitored, bad joints are common. The other concern is silver. It migrates over time, especially in high humidity conditions. It has to be encapsulated with some type of water proof sealer or it migrates and creates shorts. Lead was great for preventing or slowing down that process in the past. Now, they often cannot use Pb based anything. The other common problem in manufacturing is the components used. The termination metals have to be very clean or they will not take solder well either. This is often accomplished with highly activated fluxing agents to clean any oxides off the board and components before they will accept solder properly. US, European and Japanese manufacturers know these issues very well and how to tweak a process to get the best production yields. Am not sure the Chinese and other board stuffers have all these parameters nailed down as well yet. Hense, we see a lot of DOA's or field failures later. There are a lot of very complex variables to consider when making quality circuit boards. Miss a few minor steps and let the process get a few degrees out of sync and the product will fail sooner or later. Swez Ash on 11/11/2007 18:27:32 Man versus machine! We will never win unless we destroy them. All except audio gear....... swez on 11/12/2007 18:52:26 Hehe... yeah, but we need machines too. They can deliver tight tolerances consistantly and very many units at a time. A human cannot do mass production work as fast or as well. Swez UKinstaller on 11/12/2007 21:13:46 t-ray, you only own one product i mentioned having problems with, and you said yours gave you problems!! the bottom line is, the fuses on your amp should have never blown to begin with. with a problem this frequent, alpine should have nipped that one before it was shipped. the iPod cable is the only guaranteed consistent piece of equipment alpine is producing right now. the iva-d105, i can vouch for, is a good piece. very little to it, limits the chances of it going bad i guess. -UK MrBrownstone on 11/13/2007 13:54:42 Hey man I'm about to throw away my cell phone and the Plantronics device as well!! I tell ya, I did not experience this level of difficulty in last generation BT capable products. It may be a one time deal, it might be system wide with Alpine....you're just going to have to weather the storm or stop selling it til they get that device under control. Anyone remember eSkips (Eclipse) of ~1999-2001? They were called E Skips for a resason...but they corrected it just fine. Nakalloverthe place (Nakamichi) had an issue too. Testing something in a tiny lab in Japan doesn't prepare it for our 7 climate zones and terrains here in America. Until we test it, it's not ready for production. Good Luck with it. I'm staying out of the 1st generation devices..just like I always do. Unless, of course, the manufacturer gives it away. Ash on 11/13/2007 14:07:24 That's always a good suggestion, when anything first comes out. Always wait for the other suckers to suffer the loss of being a guinea pig. Then jump on board after the bugs been fixed. Cheaper prices too.... MrBrownstone on 11/13/2007 17:26:46 No kidding. I got a Rockford Punch (1st Darth Vader generation) for $150 less than everybody that bought it the first week and paid over retail. Just like people paying $30,000 for the Volks Beetle when it retailed for $18,000. I have never been a fan of over-hyped products. I remember when the Image Dynamics new ID max came out 5 or 6 yrs ago. it was a great product, but not the greatest thing in the industry. It brought ID back into the forefront...it had fallen quite far behind prior. T-RAY on 11/13/2007 22:10:10 Uk- I had read your forum about the minor glitch you had mentioned and had asked other peeps on the forum about it! never got an answer but if thats all, then with my three year service plan through Crutchfield, I'm sure I can send it back for the next gen! But you said in this forum the PDX line, and my 4-100 is still rock solid! Also I got it from there outlet store and saved like 250 bucks! I agree with Mr. B about the first gen products and have always felt that way, but as we all know this isn't the first year they've been out either. A bad batch comes along every now and then, and for break in periods on new products that your supposed to allow before pushing it as hard as I did, I kinda would expect some blown fuses being as it was the first day I actually used it and wanted to see what It could do! I was dissapointed that it did happen though! SAD SAD PS- The fuses were a B*&^$ to pull out bty, even with a fuse puller! swez on 11/14/2007 19:11:04 Agreed... just like new American cars, only a fool would buy the first Gen. It takes a solid year in the field to uncover the design flaws and take corrective actions. Look at MicroSoft products as a guide past DOS... (Dumb Operating Systems). Win 95 was better, Win 98 2nd edition was the gold standard for a long time. But when ME-2000 came out, it sucked big time. Then came Win XP and look how many holes were found in that OS? (5 years later, they still offer patches) One can only guess what Vista will show in time. If I knew better way back when, I would have tossed MS and stayed with Mac's. Anyway, the point is... any new product design can be expected to have glitches. THe good news in T-Ray's case, he bought from a top notch retailer Like Crutch. They'll stand behind your gear and take the hit if needed. That's one great reason to buy from Crutch vs a low-ball site or Big Box seller. Swez cplkittle on 11/19/2007 11:06:06 glitches.. You mean like Windows Vista? http://www.youtube.com/watch?v=Q2bByYgk4dk http://www.youtube.com/watch?v=ci2D1ig4df4 I love these commercials! Ash on 11/19/2007 15:51:21 Yeah, that is pretty funny! It's really messed up ya know... Just when they almost worked out the bugs in XP, now a new OS is out that's supposed to be better? That's why I chose XP I thought! In the famous words of Chief Martin Brody (Roy Scheider) "I'm not going through that hell again"! cplkittle on 11/19/2007 20:32:15 I can't believe I missed this one... My favorite by far!! http://www.youtube.com/watch?v=0GWYaviIzCU swez on 11/20/2007 03:23:09 Or maybe this one: http://www.youtube.com/watch?v=Z7ReS_ur4Kc&feature=related This is interesting too: http://www.youtube.com/watch?v=4CpmCbBquUI&NR=1 Copyright ClubKnowledge 2009 * All Rights Reserved |